Web Analytics

Post Ticketing Service Fee

1. Agent Assisted Cancellation (Within 24 hours):

  • Domestic: $75
  • International: $100
  • Business and First Class: $100

2. Cancellation & Refunds (Beyond 24 hours):

Air – Economy:
  • Domestic: $75 (w/Future Credit), $150 (w/Refund)
  • International: $75 (w/Future Credit), $250 (w/Refund)
Air – Business/First:
  • Domestic: $100 (w/Future Credit), $250 (w/Refund)
  • International: $100 (w/Future Credit), $250 (w/Refund)

3. Changes to Existing Tickets (Exchange):

  • Ticket Value under $1000: Up to $200
  • Ticket Value $1000 or more: $200 or 15% of ticket value (whichever is higher)

4. Special Services:

  • Air – Economy:
  • Agent Assisted Waivers: $75
  • Air – Business/First:
  • Agent Assisted Waivers: $100

Fees for Agent Assistance Seeking Refund or Future Airline Credit for Listed Reasons:

  • Death/Bereavement
  • Duplicate
  • Infant
  • Medical
  • Military
  • Name Change
  • Name Correction
  • No Show
  • Reinstate
  • Routing Changes
  • Ticket Validity
  • UNMR
  • Visa/Schengen Visa Issues

Important Notes:

  • Special Discounts under Compassion Exception Policy (CEP) for Military, Bereavement, the Visually Impaired.
  • All Airline Refunds/Future Credits subject to airline fare rules.
  • Service fees are non-refundable and subject to change.
  • Fees are in addition to airline and/or supplier fees.
  • Government imposed taxes and fees are subject to change.
  • You will be charged the final total amount displayed or quoted by our agent
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